How We Are Operating Through The COVID-19 Pandemic
Shop news, March 2020
We hope all our customers are staying safe and staying at home. Following the government's guidance, our whole team is now working from home, so the showroom is closed to visitors for the time being.
That does not mean we have stopped. We are still taking orders as normal, still answering the phone and still dispatching. Here is how things work for now, and what to expect if you order a seat, a harness or a roll cage while the restrictions are in place.
- The whole team is working from home, following government guidance
- Orders are being taken as usual, online and by phone
- Parts held at distribution are still being dispatched where available
- Other parts are being placed in production, ready for when the crisis ends
- Call us on 0115 9893488 for anything you need
What is on this page
What has changed
Our health and safety, and yours, comes first. To play our part, nobody from the team is coming into the building, and every one of us is working from home with the same phones and email we always use. The showroom itself is closed, so for now we cannot offer seat try-ons.
Everything else carries on. The website is open for orders, and we are reading and answering messages through the day in the usual way.
What happens to your order
A lot of what we sell ships to you from the manufacturer’s or distributor’s stock, not from our own shelves. Where those parts are available, we are still sending them out as normal.
Some parts cannot go out straight away, either because they are made to order or because the supplier cannot send them out yet. Those orders are not being cancelled. We are placing them into production so they are ready to go as soon as the crisis ends.
If a date matters to you, for a build or a season that you are planning around, tell us when you order and we will be straight with you about what we know and what we do not.
Choosing a seat without the showroom
Normally we would suggest trying a bucket seat on before you buy. While that is not possible, the next best thing is to give us as much detail as you can: the make, model and year of the car, your height and build, what the car is used for, and whether you run a harness. With that, we can narrow the options down and match the right fitting kit or subframes to your car.
Garreth’s advice is to measure the seat you already have and send us a few photos of the mounting points. It saves a lot of back and forth. Our guide to seat bolt patterns shows what to look for underneath.
Is SportSeats4u still taking orders during COVID-19?
Yes. We are taking orders as usual online and by phone while the team works from home.
Will my order be dispatched?
Parts held at distribution are being dispatched where available, and other parts are being placed in production ready for when the crisis ends.
Can I visit the showroom?
Not for now. The team is working from home following government guidance, so the showroom is closed to visitors.
How do I contact the team?
Call us on 0115 9893488 or use the contact page, and we will get back to you.
💬
Still hereWe are working from home
Orders, advice and dispatch carry on. Stay safe and give us a call if you need anything.
Need a personal recommendation?
We're here to ensure you pick the right seat.
Contact us today.